Terms and Conditions

Lessons

All tuition takes place at the Centre in groups of up to five.  Each student follows their own learning programme which is set at an appropriate level.  Progress is carefully monitored and their programme is adjusted to meet their exact needs at all times.

Homework

Homework is set on a weekly basis and is carefully chosen to reinforce what has been taught and to boost confidence.

Progress

In order to maintain confidentiality it is not appropriate to give detailed feedback about individual children at the end of each session.  If you would like to discuss your child’s progress, please do not hesitate to call us.

Attendance

In order to ensure progress and continuity it is essential that students attend regularly.  Please contact the Centre as soon as possible in the event of absence.  There is no refund for missed sessions but we will try to arrange an alternative time.

Payment

Payment can be made monthly, half-termly or termly in advance by cash, cheque or on-line.

Notice of Termination

Two weeks’ notice is required in term time.

Complaints Procedure

Should there be any cause for dissatisfaction, please contact the Centre Director immediately.